Level 3 Technical Specialist in MOT Test Centre Management

Course Overview

This nationally recognized qualification prepares individuals to manage MOT testing centres. The course covers responsibilities of Authorised Examiners (AEs) and AE Designated Managers, including DVSA compliance, quality assurance, staff management, and record-keeping.

What You'll Learn

• Roles and responsibilities of AEs and designated managers
• DVSA compliance and site standards
• Staff performance management and quality control
• DVSA visit procedures and vehicle testing reviews
• Customer service and dispute resolution
• Operating centres professionally, legally, and efficiently

Assessment

• Case studies and compliance-based scenarios
• Online multiple-choice exam

Who Is This For?

Current or aspiring Authorised Examiners, AE Designated Managers, business owners, and workshop managers responsible for MOT testing operations.

Entry Requirements

• Minimum age 18 years
• Must be current/aspiring AE, AE Designated Manager, business owner, or workshop manager
• Good character requirement with no unspent convictions for fraud, dishonesty, or serious motoring offences
• DVSA approval often required for operational roles